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Customer Service Representative: Eunice, LA

2 months ago

Eunice, Louisiana, United States American Cash Advance Full time
About American Cash Advance

We are a leading cash advance company, helping people get from their current emergency to their next payday for over 20 years. Our team is comprised of ambitious self-starters who are always willing to go the extra mile for both the customer and the company.

Job Responsibilities
  • Build exceptional customer relationships and market to gain new customers
  • Review accounts for accuracy and needed updates, fund loans, collect payments, and acquire new customers
  • Work closely with and support others in a positive, team environment to enhance the customer experience
  • Maintain a clean and professional office environment, safeguard company monies and property, and assist in managing P&L's
  • Adhere to all company policies, procedures, creed, and industry laws, stay up-to-date on all company trainings, and industry laws
  • Call and document calls to past, present, and future customers, educate customers on the terms and conditions of the contract, and follow instructions and respond to management direction
Requirements
  • Must be 18, have a valid driver's license, dependable vehicle, eligible to work in the USA, and able to successfully complete all post-offer screens, including a criminal background check, MVR, and reference check
  • Excellent benefits, including health insurance, other insurances, 401K, paid holidays, paid vacations, paid all-purpose time off, paid training, advancement opportunity, and unlimited earning potential
What We Offer
  • A dynamic team environment with opportunities for advancement and growth
  • A comprehensive benefits package, including health insurance, other insurances, and retirement plans
  • A competitive salary and unlimited earning potential
  • A positive and supportive work environment