Process Management Expert
3 weeks ago
**Job Description:**
We are seeking a highly skilled Process Management Expert to join our team in McLean, Virginia. As a key member of the US Card Customer Resiliency team, you will be responsible for executing and monitoring business processes to ensure they align with company goals.
- Collect and analyze data to measure process effectiveness and identify areas for improvement.
- Develop and implement process improvements to drive issue resolution and risk mitigation.
- Collaborate with stakeholders to identify opportunities to simplify or automate manual processes.
**Requirements:**
- 2+ years of experience in Business Process Management or Project Management.
- Strong analytical and problem-solving skills.
- Excellent communication and teamwork skills.
Estimated Salary: $120,000 - $180,000 per year based on experience.
Capital One offers a comprehensive benefits package, including health insurance, retirement plans, and paid time off.
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