Process Management Expert

3 weeks ago


Dinan, Bretagne, United States Capital One Full time

**Job Description:**

We are seeking a highly skilled Process Management Expert to join our team in McLean, Virginia. As a key member of the US Card Customer Resiliency team, you will be responsible for executing and monitoring business processes to ensure they align with company goals.

  • Collect and analyze data to measure process effectiveness and identify areas for improvement.
  • Develop and implement process improvements to drive issue resolution and risk mitigation.
  • Collaborate with stakeholders to identify opportunities to simplify or automate manual processes.

**Requirements:**

  • 2+ years of experience in Business Process Management or Project Management.
  • Strong analytical and problem-solving skills.
  • Excellent communication and teamwork skills.

Estimated Salary: $120,000 - $180,000 per year based on experience.

Capital One offers a comprehensive benefits package, including health insurance, retirement plans, and paid time off.


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