Operations Manager of Truckload Logistics

2 weeks ago

Eagan, Minnesota, United States Bay and Bay Transfer Full time
Position Title:
Operations Manager of Truckload Logistics

Department:
TL Logistics

Location:
Eagan, MN

Reports To:
VP of Truckload Logistics

SUMMARY OF POSITION:
Job description

Bay & Bay Transportation is seeking a full-time Logistics Manager to manage the daily activities of the truckload brokerage teams.

This individual is responsible for training, mentoring, and ensuring all processes are followed within their assigned truckload brokerage team. This onsite position reports to the Director of Truckload Operations.
Bay & Bay redefines trucking culture for success in the industry by prioritizing its company culture. Recognizing the importance of attracting and keeping workers who align with their values and goals, Bay & Bay has cultivated a workplace environment that emphasizes collaboration, employee wellbeing, and genuine relationships.

With a strong focus on their team members' contributions and an unwavering commitment to creating a positive atmosphere, Bay & Bay sets the stage for success in the trucking industry.


Responsibilities:
1. Manage the distribution of workload among truckload brokerage teams.
2. Coach truckload brokerage staff on negotiating with carriers.
3. Assist in the development of KPIs for assigned truckload brokerage teams.
4. Possess extensive understanding of pricing trends & negotiation tactics.
5. Achieve budget for assigned truckload brokerage team.
6. Coordinate efforts between truckload brokerage teams to cover customer commitments.
7. Oversee recruiting, training, and supervision of all truckload brokerage staff and independent contractors.
8. Train truckload brokerage staff on using internal customer management system.
9. Assist accounting and operations staff in resolving settlement inquires with carriers.
10. Collaborate with Pricing Manager & Director of Operations on pricing trends.
11. Ensure compliance with company policies by truckload brokerage staff and independent contractors.

Requirements:
1. Minimum of a Bachelor's degree, preferably in Business, Supply Chain Management or Logistics.
2. 5+ years of transportation/trucking industry experience required.
3. 3-5 years' experience managing a truckload brokerage team required.
4. Prior P&L experience required.
5. Experience in conflict resolution, coaching, mentoring & training.
6. Proven experience w/ developing & implementing new strategies & procedures.
7. Ability to foster a cooperative work environment.
8. Proficiency with computer systems and Microsoft Office suite.
9. Ability to work professionally and effectively with a diverse group of individuals.
10. Ability to work in a fast-paced, multi-tasking environment.
11. Ability to tolerate high stress situations.

The Bottom Line:
In the highly competitive trucking industry, Bay & Bay sets itself apart by prioritizing its company culture. By focusing on strong values, employee wellbeing, and engagement, they create a positive and supportive environment that attracts and retains top talent.

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