Retail Sales Support Specialist
3 weeks ago
We're Optimum, a leading provider of connectivity solutions. Our team is dedicated to delivering exceptional customer experiences, and we're seeking enthusiastic professionals to join our ranks.
About the Role
This role is all about building meaningful connections with our customers. As a key representative of our brand, you'll be responsible for creating a welcoming store environment, guiding customers through their journey, and fostering long-term relationships.
Key Responsibilities:
- Provide unparalleled product knowledge and support to our customers.
- Maintain a clean and organized store environment, ensuring a seamless shopping experience.
- Greet customers, identify sales opportunities, and connect them with our sales consultants.
- Perform non-sales transactions, including equipment returns and swaps.
- Serve as an in-store expert for mobile support, providing post-sales assistance and device data transfers.
- Support inventory management and merchandising responsibilities.
- High school diploma or equivalent required.
- Minimum one year of work experience preferred.
- Flexible scheduling, including evenings, weekends, and holidays.
- Overtime eligible.
- Travel to other stores within 35 miles may be required (varies by location).
- Knowledge of Microsoft Office suite.
- Ability to lift up to 25 pounds and remain standing/sitting for prolonged periods.
About Us
At Optimum, we prioritize four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. We empower employees to take ownership, foster open communication, build strong community ties, and continuously develop their skills. Join us in shaping the future of connectivity.
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