Sales Associate Keyholder
1 month ago
Express is a leading fashion retailer that offers a wide range of stylish and high-quality clothing and accessories for men and women. Our mission is to provide our customers with a unique and personalized shopping experience that inspires self-expression and confidence.
Job Title: Sales Associate KeyholderWe are seeking a highly motivated and customer-focused Sales Associate Keyholder to join our team at our Westmoreland store. As a Sales Associate Keyholder, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and executing opening and closing procedures.
Key Responsibilities:- Provide a great in-store shopping experience for our customers
- Maintain a clean and organized sales floor, checkout, fitting room, and stockroom
- Execute opening and closing procedures, including balancing registers and preparing deposits
- Process transactions quickly and accurately, reducing customer wait time
- Positively resolve customer service-related issues and escalate further as needed
- Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate
- High School or Equivalent
- 0-2 years of relevant job experience, with a minimum of 6 months
- Proficient in the use of technology, including iPads and registers
- Meets defined availability criteria, including nights, weekends, and non-business hours
- Meets physical requirements
- Medical, pharmacy, dental, and vision coverage
- 401(k) and Roth 401(k) with Company match
- Merchandise discount
- Paid Time Off
- Parental leave for new moms and dads
Part-time associates may be eligible to receive paid sick leave, public health emergency leave, and to participate in the 401(k) and Roth 401(k) with Company match. Additionally, part-time associates are eligible to receive an Express merchandise discount, to participate in our Learn & Earn incentive program, and to choose voluntary benefits through YouDecide.
Express is an equal opportunity employer and does not discriminate in recruiting, hiring, or any other terms and conditions of employment on the basis of any federal, state, or locally protected characteristic. We are committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call and say 'Associate Relations' or send an e-mail to and let us know the nature of your request and your contact information.
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