Assistant General Manager
2 months ago
We're a dynamic and fun-loving team at Round1, and we're looking for an exceptional individual to join our crew as an Assistant General Manager. If you're passionate about delivering outstanding customer experiences, leading high-performing teams, and driving business growth, we want to hear from you
Job SummaryThe Assistant General Manager is a key member of our leadership team, responsible for assisting the General Manager in driving sales, profits, and customer satisfaction. You'll be the go-to person for operational excellence, team development, and customer relations. If you're a natural leader with a passion for excellence, we'd love to have you on board.
Key Responsibilities- Operations Excellence: Assist the General Manager in achieving sales and profit goals, ensuring efficient store operations, and maintaining a high level of customer satisfaction.
- Team Development: Supervise department managers, provide training and coaching, and foster a positive work environment that encourages employee growth and development.
- Customer Relations: Provide exceptional customer service, resolve customer complaints, and ensure a positive customer experience.
- Human Resources: Extend job offers, develop a diverse and high-performing team, and maintain accurate employee records.
- Auditing and Compliance: Conduct audits, track sales and inventory, and ensure compliance with company policies and procedures.
- Safety and Loss Prevention: Administer IIPP procedures, curb internal and external theft, and maintain a safe and secure work environment.
- Education: Bachelor's degree preferred but not required.
- Experience: 3+ years of management experience in team building, sales development, and operational skills within a fast-casual theme concept.
- Skills: Strong leadership and communication skills, ability to plan and execute activities, and a passion for delivering exceptional customer experiences.
As an Assistant General Manager at Round1, you'll work in a fast-paced and dynamic environment where high levels of noise, dust, and activity can be expected. You'll need to be able to stand and walk for extended periods, lift up to 100lbs with assistance, and have a high level of mobility and flexibility in small spaces.
We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer experiences and leading high-performing teams, we'd love to hear from you
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