Automotive Luxury Service Consultant

3 weeks ago


North Olmsted, Ohio, United States Rafih Auto Group Full time
About the Role

We are seeking a highly skilled Automotive Luxury Service Consultant to join our team at Rafih Auto Group. This is a unique opportunity to work with luxury vehicles and provide exceptional customer service.

The successful candidate will have a strong passion for the automotive industry and excellent communication skills. As a key member of our service team, you will be responsible for greeting customers, listening to their needs, and determining the best course of action to resolve any issues.

In this role, you will also advise customers on routine maintenance and additional services required to keep their vehicles in top condition. You will work closely with our technicians to ensure that all repairs are completed efficiently and effectively.

This is an excellent opportunity for someone who is looking to start their career in the automotive industry or for experienced professionals looking for a new challenge.

Key Responsibilities:

  • Greet customers in a friendly and professional manner
  • Determine the type of service required and prepare repair orders
  • Advise customers on routine maintenance and additional services
  • Work closely with technicians to complete repairs efficiently and effectively
  • Provide exceptional customer service at all times

Requirements:

  • Associate degree (A.A.) or equivalent from two-year college or technical school
  • Two to four years related experience and/or training
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions
  • Ability to write routine reports and correspondence
  • Valid Driver's License

Benefits:

  • Ongoing training and development opportunities
  • Competitive salary: $60,000 - $80,000 per year
  • Benefits package including health insurance, dental insurance, and vision insurance
  • Retirement plan
  • Opportunities for advancement within the company

About Us:

Rafih Auto Group is a leading provider of luxury automotive services. We are committed to providing exceptional customer service and ensuring that our customers receive the highest level of care for their vehicles.



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