Healthcare Operations Manager

4 weeks ago


Coldwater, Ohio, United States Roland & Associates LLC Full time

About Our Role:

We are seeking a skilled Care Management, Manager to join our team at Roland & Associates LLC. As a key member of our healthcare operations team, you will be responsible for ensuring the delivery of quality services in accordance with established hospital, departmental, and regulatory/accreditation agency standards.

Responsibilities:

  • Assure the delivery of quality services in accordance with established hospital, departmental, and regulatory/accreditation agency standards.
  • Oversee the overall operations of the department, including quality assurance and performance improvement initiatives.
  • Develop and manage department goals and objectives that align with the hospital's mission.
  • Manage personnel, including employee compliance with hospital policies and procedures.
  • Ensure employee orientation, skill competency, and continuing education requirements are met.
  • Participate in the hospital's Performance Improvement Program and develop department-specific plans.
  • Follow up on outliers and areas identified for improvement.
  • Participate in committees, task forces, and projects as required.
  • Ensure a safe employee/patient environment and follow up on staff incidents and safety issues.

Qualifications:

  • 5 years of managerial experience in an acute hospital setting.
  • Previous experience as a case manager required.
  • Knowledge of healthcare financial, regulatory, and payer issues.
  • Knowledge of state, local, and federal programs.
  • Experience with Milliman/Interqual criteria.
  • Computer skills and Microsoft Office experience.
  • Ability to read, write, and analyze data.
  • Ability to communicate effectively with patients and staff.

Additional Information:

All information will be kept confidential according to EEO guidelines.



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