We are seeking a seasoned Branch Relationship Banker to provide top-notch customer service to our clients and customers at our financial center. As a key member of our team, you will be responsible for delivering exceptional banking services, building strong relationships with clients, and driving sales growth.

• Provide full-service banking services to new and existing customers, with a primary focus on sales and service.
• Process all financial transactions accurately and in a timely manner within established authorized limits and other customer service duties within the branch/financial center.
• Open new accounts, update accounts, issue/activate ATM cards, originate/close consumer loans, and resolve client services concerns.
• Execute the sales discovery process and manage customer relationships.
• Conduct assessments with clients to determine their financial needs and make appropriate recommendations.
• Make appropriate referrals for other bank products and services, including commercial lending products and follow up with clients as needed.
• Execute inside/outside sales calls to prospects and established customers.
• Establish, expand, and maintain strong customer relationships by providing extensive, personalized service focused on specific needs of each banking customer.
• Support retail objectives/initiatives in capitalizing on business opportunities that directly or indirectly influence the product of revenue and risk of loss.
• Perform all duties in compliance with laws, regulations, and bank policies and procedures.
• Resolve client concerns through direct personal action or referral to alternative branch or bank resources.
• Adhere to the bank's security policies while maintaining confidentiality of bank records and client information.
• Meet with Branch Service Manager and/or Branch Manager daily to discuss progress in reaching individual and branch goals.
• Perform other duties as assigned.

• High school diploma or equivalent.
• 2+ years' experience in banking, sales, teller, new accounts, loan processing or other directly related experience.
• Previous experience in a financial sales representative-oriented role with knowledge of consumer lending applications processes and procedures preferred.
• Strong banking and sales experience preferred.
• Meeting sales goals and/or sales referral goals experience preferred.
• Proficient knowledge of mathematical calculations and standard banking products, services, and transactions.
• Strong knowledge of all retail products and services.
• Strong customer service, interpersonal, communication, and relationship building skills, both verbal and written.
• Effective selling, cross-selling, and referral skills.
• Strong problem-solving and negotiation skills.
• Strong attention to detail and time management.
• Proficient in basic computer skills.

At BankTalent HQ, we strive to create value for our customers, communities, employees, and shareholders. As a member of our team, we recognize the essential role you will play in our success. Our benefit plans are designed to help protect the health and well-being of you and your families, while helping you grow in your career.

• Medical, Dental and Vision Insurance - START DAY ONE.
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience.
• Mental health benefits including coaching and therapy sessions.
• Tuition Reimbursement for qualifying employees.
• Employee Ambassador preferred banking products.