Grooming Salon Manager

2 days ago


Mt Sterling, United States Tractor Supply Full time
About the Role

This is a leadership position responsible for overseeing the daily operations of the pet grooming salon, driving business growth, and ensuring exceptional customer service. The ideal candidate will have a strong background in pet grooming, excellent leadership skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Salon Operations: Manage the day-to-day activities of the salon, including scheduling, safety protocols, and quality control.
  • Team Leadership: Supervise and train a team of pet groomers, providing guidance and support to ensure excellent customer service and high-quality grooming services.
  • Business Development: Develop and implement strategies to drive business growth, including marketing initiatives, customer outreach, and sales promotions.
  • Customer Service: Ensure that all customers receive exceptional service, including responding to customer inquiries, resolving issues, and providing feedback.
  • Inventory Management: Manage the salon's inventory, including ordering supplies, tracking inventory levels, and maintaining a clean and organized workspace.
Requirements
  • Experience: 2+ years of experience in pet grooming, leadership, or a related field.
  • Education: High School Diploma or equivalent required.
  • Skills: Excellent leadership and communication skills, ability to work effectively in a fast-paced environment, and strong attention to detail.
Working Conditions

This position requires working in a fast-paced environment, with frequent exposure to loud noises, strong chemicals, and physical demands. The ideal candidate will be able to lift up to 50 pounds, stand for long periods, and move quickly and safely throughout the salon.



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