Alarm Systems Specialist
3 days ago
Securitas Technology Corporation is a leading provider of electronic security solutions, serving clients worldwide with a portfolio of video, access, intrusion, fire, and integrated systems and services.
We are seeking a skilled Alarm Systems Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service, troubleshooting, and resolving issues related to our security systems.
Key Responsibilities:- Respond to customer inquiries and resolve technical issues in a timely and professional manner.
- Diagnose and troubleshoot complex security system issues, including low voltage electronics and electronic security solutions.
- Perform routine maintenance and configuration changes to ensure optimal system performance.
- Document all system modifications and technical issues through a digital change control tracking system.
- Collaborate with cross-functional teams to resolve technical issues and improve system performance.
- High School diploma or equivalent required.
- Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
- Excellent problem-solving and analytical skills.
- Strong written and verbal communication skills.
- Working knowledge of IP addressing equipment and Microsoft Office.
- Competitive salary and comprehensive benefits package.
- Company training and industry-leading certification program.
- Company vehicle and cell phone.
- Medical, dental, vision, and life insurance.
- 401K with 60% match up to 6% of salary.
- Paid vacation, holiday, and sick time.
- Educational assistance and exceptional growth opportunities.
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