Healthcare Advocate

4 weeks ago

San Diego, California, United States Serene Health Full time
Job Title: Healthcare Representative

Job Summary:

The Healthcare Representative plays a vital role in facilitating the onboarding process for health plan members, ensuring a seamless transition into new benefits. This position requires strong communication skills, a deep understanding of various health plans, and the ability to navigate multiple EMR systems.

Key Responsibilities:

  • Verify eligibility status and onboard health plan members for additional benefits.
  • Engage with members and their family/support persons to discuss new health plan benefits.
  • Navigate and utilize multiple health plans' EMR systems to ensure efficient care coordination.
  • Provide empathetic and respectful interactions with members, adhering to their religious and cultural preferences.
  • Collaborate with the care coordination team to develop health interventions and interact with involved departments to expedite scheduling and completion of healthcare consults.
  • Ensure compliance with organizational guidelines, healthcare laws, and regulations, including HIPAA, by maintaining high standards of care.
  • Maintain quality service by enforcing organization standards.
  • Perform additional duties as needed.

Requirements / Qualifications:

  • Bachelor's degree in Healthcare Administration or High school diploma / GED with healthcare clinical practice.
  • Minimum 1 year of healthcare and/or sales and marketing experience.
  • Bilingual in English and Spanish (preferred).
  • Excellent communication, interpersonal, customer service, and organizational skills.
  • Proficient computer skills and experience with Microsoft Office.
  • Maintain empathy and professionalism while contacting members and families.

Working Environment / Physical Requirements:

  • Prolonged periods of sitting at an office desk on the computer.
  • Lifting: Able to lift up to 15lbs.

Benefits:

Our full-time employees are eligible for the following benefits enrollment after 60 days of employment:

Medical, Dental, & Vision Benefits: We have various insurance options for you and your family.

Short & Long-Term Disability Benefits: Protection when you need it most.

Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones.

Flexible Spending Accounts: Manage your finances with flexibility.

Employee Assistance Program (EAP): Support when life throws challenges your way.

401(K): Building your financial future with us. Effective after 1 year of employment.

Paid Vacation and Sick Leave: Flexibility for the planned and unplanned.

Paid Holidays: Quality time to enjoy celebrations.

Employee Referral Program: Share the opportunities and reap the rewards.

Company Discount Program: Enjoy savings on everyday expenses and memberships.

Equal Employment Opportunity:

Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities.

Pre-Employment:

Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.

  • Healthcare Advocate

    16 hours ago

    San Diego, California, United States Serene Health Services Full time

    Empowering Health, Enhancing LivesSerene Health Services is dedicated to delivering exceptional healthcare experiences. As a Healthcare Representative, you will play a vital role in empowering our members to take control of their health.Key Responsibilities:Confirm eligibility and onboard members for additional benefitsDiscuss new health plan benefits with...

  • Healthcare Advocate

    2 days ago

    San Francisco, California, United States HealthLink Full time

    Job SummaryWe are seeking a skilled Healthcare Advocate to join our team at Health Link Home Health and Hospice. As a key member of our community outreach team, you will be responsible for building and maintaining relationships with healthcare professionals, senior living communities, and skilled nursing facilities to promote our home health and hospice...

  • Healthcare Advocate

    2 days ago

    San Francisco, California, United States Health Link Full time

    Job OpportunityHealth Link Home Health and Hospice is seeking a skilled Community Liaison to advocate for our home health and hospice services in the Peninsula area.The ideal candidate will have a keen grasp of sales and marketing, as well as a concept of the home health and hospice industry. They will work closely with our Marketing Team and Director of...

  • Traveling Healthcare Professional

    1 month ago

    San Diego, California, United States Host Healthcare Full time

    Host Healthcare is a leading travel healthcare company with a current opening for a Registered Nurse in San Diego, CA. Our team is passionate about providing unparalleled service and ensuring a smooth assignment experience for our travelers. We offer a range of benefits and perks, including competitive pay, day one medical, dental, and vision insurance, and...

  • Traveling Healthcare Professional

    4 weeks ago

    San Diego, California, United States Host Healthcare Full time

    Host Healthcare is a leading travel healthcare company with a current opening for a Registered Nurse in San Diego, CA. Our team is passionate about providing unparalleled service and ensuring a smooth assignment experience for our travelers. We offer a range of benefits and perks, including competitive pay, day one medical, dental, and vision insurance, and...

  • Traveling Healthcare Professional

    4 weeks ago

    San Diego, California, United States Host Healthcare Full time

    Host Healthcare is a leading travel healthcare company with a current opening for a Registered Nurse in San Diego, CA. Our team is passionate about providing unparalleled service and ensuring a smooth assignment experience for our travelers. We offer a range of benefits and perks, including competitive pay, day one medical, dental, and vision insurance, and...

  • Traveling Healthcare Professional

    1 month ago

    San Diego, California, United States Host Healthcare Full time

    Electrophysiology Tech Job Opportunity with Host HealthcareHost Healthcare is a leading travel healthcare company with a current opening for an Electrophysiology Tech position in San Francisco, CA. As a trusted partner for healthcare professionals, we offer a range of benefits and perks to support your career and well-being.Why Choose Host Healthcare?We...

  • Traveling Healthcare Professional

    4 weeks ago

    San Diego, California, United States Host Healthcare Full time

    Electrophysiology Tech Job Opportunity with Host HealthcareHost Healthcare is a leading travel healthcare company with a current opening for an Electrophysiology Tech position in San Francisco, CA. As a trusted partner for healthcare professionals, we offer a range of benefits and perks to support your career and well-being.Why Choose Host Healthcare?We...

  • Traveling Healthcare Professional

    1 month ago

    San Diego, California, United States Host Healthcare Full time

    Unlock Your Travel Nursing Potential with Host HealthcareHost Healthcare is a leading travel healthcare company with a reputation for excellence. We're currently seeking a skilled Registered Nurse to join our team in Walnut Creek, CA.Why Choose Host Healthcare?We offer competitive pay and benefits, including day one medical, dental, and vision insurance.Our...

  • Traveling Healthcare Professional

    1 month ago

    San Diego, California, United States Host Healthcare Full time

    Host Healthcare is a leading travel healthcare company with a current opening for a Registered Nurse in San Diego, CA. Our team is passionate about providing unparalleled service and ensuring a pleasant assignment experience. We offer a range of benefits and perks, including competitive pay, day one medical, dental, and vision insurance, license, travel,...

  • Traveling Healthcare Professional

    1 month ago

    San Diego, California, United States Host Healthcare Full time

    Unlock Your Travel Nursing Potential with Host HealthcareHost Healthcare is a leading travel healthcare company with a reputation for excellence. We're currently seeking a skilled Registered Nurse - Telemetry to join our team in Santa Cruz, CA.Why Choose Host Healthcare?We offer competitive pay and benefits, including day one medical, dental, and vision...

  • Traveling Healthcare Professional

    1 month ago

    San Diego, California, United States Host Healthcare Full time

    Host Healthcare is a leading travel healthcare company with a current opening for a Registered Nurse - Telemetry in Santa Maria, CA.Why Choose Host Healthcare?Our team is passionate about providing unparalleled service and support to our travelers. From the moment you apply, we'll guide you through each step of the process. Our recruiters act as your...

  • Traveling Healthcare Professional

    1 month ago

    San Diego, California, United States Host Healthcare Full time

    Unlock Your Travel Nursing Potential with Host HealthcareHost Healthcare is a leading travel healthcare company with a reputation for excellence. We're currently seeking a skilled Registered Nurse - Labor and Delivery Specialist to join our team in Fresno, CA.Why Choose Host Healthcare?We offer competitive pay and benefits, including day one medical, dental,...

  • Traveling Healthcare Professional

    1 month ago

    San Diego, California, United States Host Healthcare Full time

    Unlock Your Travel Nursing Potential with Host HealthcareHost Healthcare is a leading travel healthcare company with a reputation for excellence. We're currently seeking a skilled Registered Nurse - Labor and Delivery Specialist to join our team in Salinas, CA.Why Choose Host Healthcare?We offer competitive pay and benefits, including day one medical,...

  • Traveling Healthcare Professional

    1 month ago

    San Diego, California, United States Host Healthcare Full time

    Unlock Your Nursing Potential with Host HealthcareAt Host Healthcare, we're passionate about connecting talented nurses like you with exciting opportunities that match your skills and interests. Our award-winning travel healthcare company is dedicated to providing unparalleled service and support to our travelers.Why Choose Host Healthcare?We offer...

  • Traveling Healthcare Professional

    1 month ago

    San Diego, California, United States Host Healthcare Full time

    Unlock Your Travel Nursing Potential with Host HealthcareAt Host Healthcare, we're passionate about connecting talented healthcare professionals like you with exciting opportunities across the country. Our award-winning travel healthcare company is dedicated to providing unparalleled service and support to ensure your assignments are as smooth and enjoyable...

  • Traveling Healthcare Professional

    1 month ago

    San Diego, California, United States Host Healthcare Full time

    Host Healthcare is a leading travel healthcare company with a current opening for a Registered Nurse - Operating Room in Oakland, CA.Why Choose Host Healthcare?Our team is passionate about providing unparalleled service and ensuring a smooth assignment experience for our travelers. From day one, we'll guide you through the process, acting as your dedicated...

  • Traveling Healthcare Professional

    1 month ago

    San Diego, California, United States Host Healthcare Full time

    Unlock Your Travel Nursing Potential with Host HealthcareAt Host Healthcare, we're passionate about connecting talented Registered Nurses like you with exciting opportunities in top facilities across the country. Our award-winning travel healthcare company is dedicated to providing unparalleled service and support to ensure your assignments are as smooth and...

  • Traveling Healthcare Professional

    1 month ago

    San Diego, California, United States Host Healthcare Full time

    Unlock Your Travel Nursing Potential with Host HealthcareHost Healthcare is a leading travel healthcare company that offers a unique opportunity for Registered Nurses to take their careers to the next level. As a Registered Nurse - Nurse Manager, you will have the chance to work in a dynamic and rewarding environment, providing exceptional patient care and...

  • Traveling Healthcare Professional

    1 month ago

    San Diego, California, United States Host Healthcare Full time

    Unlock Your Travel Nursing Potential with Host HealthcareHost Healthcare is a leading travel healthcare company with a reputation for excellence. We're currently seeking a skilled Registered Nurse - Labor and Delivery Specialist to join our team in Fresno, CA.Why Choose Host Healthcare?We offer competitive pay and benefits, including day one medical, dental,...