WFS Field Service Technician JADOCS

3 weeks ago


Independence, Kansas, United States General Dynamics Information Technology Full time
Job Summary

We are seeking a highly skilled Field Technician IV to support the Joint Advance Deep Operations Coordination System (JADOCS) at CECOM SEC. As a Field Technician IV, you will be responsible for initializing, placing into operation, and troubleshooting software interfaces of JADOCS. You will also assist new users with managing system requirements, provide over-the-shoulder technical assistance and/or training to users and maintainers, and apply IAVA software patches and service pack updates.

Key Responsibilities
  • Initialize, place into operation, and troubleshoot software interfaces of JADOCS.
  • Assist new users with managing system requirements to include data management, data recovery, and techniques to operate/maintain records.
  • Provide over-the-shoulder technical assistance and/or training to users and maintainers.
  • Apply IAVA software patches and service pack updates.
  • Assist with fault detection, isolation, and correction of hardware systems and individual components.
  • Interface JADOCS to external C4I systems - Setup and verify that interfaces are working and properly configured.
  • Perform routine system maintenance and analysis functions including hardware configurations; adding, removing, and replacing hardware components; use of hardware and software diagnostic testing tools.
Requirements
  • 5+ years of related experience.
  • Technical skills associated with working on server-based software, client-side system setup and configuration, understanding of networking.
  • Clear communication skills both written and oral, problem-solving in a very energetic fast-moving environment.
  • Security Clearance Level: TS/SCI.
About GDIT

GDIT is a global technology and professional services company that delivers consulting, technology, and mission services to every major agency across the U.S. government, defense, and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.



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