Installation and Repair Specialist
2 days ago
Axcelis Technologies is seeking a skilled Installation and Repair Specialist to join our field service team. In this role, you will travel to customer locations or be assigned to an individual customer site, where you will perform all on-site installations, startup, diagnosis, service, and repair of Axcelis equipment.
You will work closely with customers to understand their needs and provide solutions to ensure smooth equipment operation. Your strong problem-solving skills will enable you to troubleshoot complex electronic and mechanical problems, ensuring minimal downtime and maximum productivity.
Key Responsibilities:
- Install and repair Axcelis equipment at customer sites.
- Troubleshoot complex electronic and mechanical problems.
- Ensure customer facilities are ready for equipment installation.
- Coordinate assembly rebuilds and preventive maintenance.
- Interface with technical support and engineering teams.
- Complete field service reports.
- Follow established cleanliness requirements and protocols.
Requirements:
- Excellent communication skills to interface with multiple departments.
- The ability to build relationships with customers, vendors, and department contacts.
- Strong problem-solving skills to resolve complex electronic and electrical systems problems.
- Maintenance of technical proficiency on semiconductor equipment.
- Proficiency in Microsoft products and enterprise software.
- Knowledge of customer focus, semiconductor equipment, and Axcelis policies.
Estimated Salary: $85,000 - $115,000 per year
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