Equipment Service Representative

3 weeks ago


Mableton, Georgia, United States Cowin Equipment Company, Inc. Full time
Job Overview: As a Product Support Representative at Cowin Equipment Company, Inc., you will play a crucial role in ensuring customer satisfaction and promoting our products and services. Your primary responsibilities will include ordering parts, assisting customers with their needs, and developing service programs to meet their requirements.

Responsibilities:
  1. Ordering and Expediting Parts: Responsible for ordering all required parts at customer jobsites and expediting backorders.
  2. Customer Assistance: Assist customers in identifying their part needs and obtaining the correct parts.
  3. Service Programs: Develop service programs to assigned customers, including maintenance programs, machine repairs, inspections, and oil sampling.
  4. Market Surveys: Conduct market surveys to determine customer wants and needs.

Requirements: To be successful in this role, you should have strong selling skills, interpersonal communications skills, and the ability to operate a computer, drive a vehicle, and perform physical tasks such as lifting, carrying, pushing, and pulling.

Salary: The estimated salary for this position is $65,000 - $80,000 per year, depending on experience and location.

Location: This position is based in [location], and you will be required to travel to customer jobsites as needed.

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