Sales and Customer Service Associate

3 days ago


Vienna, West Virginia, United States Carter'sOshKosh Full time
Job Description:

The Sales Associate plays a vital role in creating a positive store environment by interacting with customers and employees. This position requires exceptional customer service skills, as the associate is responsible for resolving issues, meeting customer needs, and ensuring a satisfying shopping experience.

The ideal candidate will have strong communication skills, be able to multitask, and possess knowledge of retail/specialty apparel. A high school diploma or GED is preferred. The Sales Associate is also responsible for maintaining store visual standards, executing replenishment processes, and completing merchandise floor sets according to visual standards and directives.

Key Responsibilities:
  • Confidently and proactively helps resolve issues for customers.
  • Meets customers' needs by assisting with locating merchandise, informing customers of promotions, and revisiting frequently to ensure a positive shopping experience.
  • Expedites point of sale transactions at the time of the sale.
  • Maintains solid product knowledge and merchandise presentation.
  • Articulates current promotional events and the brand loyalty program with the customer.

Salary Estimate:$12-$15 per hour based on location and experience.
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