Clinical Liaison Fulltime
2 weeks ago
The Clinical Liaison Fulltime position at Everest Rehabilitation Hospitals LLC is a key role in establishing relationships with physicians in the local market, recruiting physicians to our local hospitals, and supporting CEOs-Marketing Team in establishing relationships with local Hospitals, key departments, administration and medical leadership.
This role is responsible for communicating, educating, and serving as the conduit of information in assisting the facility with the placement of patients requiring rehabilitation.
The purpose of this position is to manage and increase a facility's census by establishing, developing and maintaining relationships with hospitals, physicians, insurers, and community organizations that generate resident admissions.
Key Responsibilities- Participates in planning and creating the market's strategic, operational, service design and other organizational plans and policies to achieve the mission and vision of the local market in concert with the DBD.
- Assists DBD in identifying special projects including but not limited to: physician recruitment and retention, marketing issues, new program implementation and adjustments to regulatory modifications.
- Assists DBD with the development and execution of the Hospital specific Physician Development Plans.
- Works collaboratively with DBD in targeting the appropriate physicians and organizing the efforts in the acute care hospitals.
- Assists DBD in developing business terms of transactions. Assist in performing feasibility studies of research, field, and internal levels, including working with management for project sign off.
- Identifies and develops relationships with key physicians and other potential leadership.
- Develops rapport with local hospital management and local decision makers.
- Ensures 80% of time is spent outside the building on census development in the local market.
- Coordinates with departments responsible for development of financial proformas, marketing in the local hospitals and developing relationships with local healthcare stakeholders to assist with program development and physician recruitment/retention.
- Maintains and updates presentations, proposal content and contracts consistent with the company's development and operational initiatives.
- In accordance to facility and district sales plans, must develop and execute tactics to maximize admissions of residents requiring a sub-acute level of care including regular contact with potential referral sources including hospitals, physicians, insurers, case management companies and health care agencies.
- Maintains an 80% conversion ratio from referrals to admissions.
- Serves as a key member of the facility sales team by assisting other members with coordination of sales calls to key accounts
- Conducts industry analysis annually and local market analysis quarterly. Completes the business development tool (sales plan) weekly.
- Effectively manages territory.
- Effective account planning and management.
- Ability to accomplish plan goals within outlined timeframes.
- Pre-assesses and screen patients to determine if patient is clinically appropriate for rehab level of care consistent with required criteria.
- Proficient with pre-admissions screening as directed by regulatory agencies and/or facility.
- Facilitates patient admission through assessment collection, communication, and coordination of information.
- Comprehensively review a medical record for acute inpatient rehabilitation medical necessity.
- Completes pre-call planning on minimum of 95% of activities (as described in the RDS Sales Cycle)
- Results and post call follow-up entered on minimum of 95% of all activities.
- Communicates with many diverse audiences - professional and non-professional.
- Conduct facility tours
- Associates degree in a health science field
- Bachelor's degree or Master's in Healthcare or Business preferred.
- Valid driver's license. Current Basic Life Support (BLS) certification. Must maintain licenses/certification throughout employment.
- One to Three (1-3) years' experience in health care, long-term care industry or insurance sales/marketing
- One (1) year experience with proposal development process
- Public relations experience, preferred
- Registered Nurse Preferred, but position may be filled by LPN/LVN
This role requires the ability to work independently in all aspects, including project identification, evaluation, contract negotiations, and coordination with management and internal departments.
The ideal candidate will have good interpersonal, verbal and written communication skills, and the ability to work under stress and respond quickly in emergency situations.
The successful candidate will have in-depth knowledge of operational, clinical and referral development systems, and a proven track record in project identification, contract negotiations and sales in a healthcare environment.
The ability to work effectively within a complex matrix organization is essential for this role.
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