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Housekeeping Attendant
2 months ago
Room Attendant
Job Category: Housekeeping
Job Details
Description
Venice Suites is seeking a motivated Room Attendant to become a valuable member of our team. The Room Attendant plays a crucial role in maintaining the cleanliness and overall appearance of guest accommodations and common areas, ensuring adherence to company standards.
Key Responsibilities:
- Follow established health and safety guidelines to ensure a safe environment for both team members and guests.
- Utilize appropriate Personal Protective Equipment (PPE) as required by specific property protocols.
- Maintain a warm, friendly, and professional demeanor while delivering personalized service to guests.
- Effectively communicate with guests and fellow staff members to foster a collaborative atmosphere.
- Thoroughly clean guest rooms according to company standards, including making beds, dusting, vacuuming, and sanitizing bathrooms.
- Complete cleaning tasks within the time guidelines set by management.
- Adhere to company policies regarding room amenities and supplies.
- Promptly report any items left behind in guest rooms to management.
- Ensure the security of master room keys and return them at the end of each shift.
- Report maintenance issues that require immediate attention.
- Assist with laundry duties as needed.
- Notify the Executive Housekeeper of any lost or found items or damages.
- Support other team members and departments to enhance overall departmental and hotel performance.
- Perform additional duties as assigned by management.
Benefits:
We offer a comprehensive benefits package, including medical, dental, and vision insurance, a 401k plan, vacation and sick leave, and a Team Member Travel Program that allows staff to enjoy exclusive rates at sister properties. We also encourage team bonding through quarterly activities and community service initiatives throughout the year.
Preferred Skills:
- Interpersonal Communication: Intermediate
- Patience: Intermediate
- Conflict Resolution: Intermediate
- Attention to Detail: Intermediate
- Dedication: Committed to tasks with integrity
- Impactful Contribution: Motivated by the ability to contribute to project success
- Goal-Oriented: Driven by task completion
- Flexibility: Motivated by the ability to set personal schedules and goals
Education:
High School diploma or equivalent preferred.
Experience:
Preferred: At least one year of relevant experience.
Skills/Abilities:
Basic cleaning skills, effective communication in English, strong organizational and judgment skills, and reliability are essential.
Physical Requirements:
Must be able to walk frequently, climb stairs, and perform repetitive motions such as bending, lifting, and carrying up to 20 lbs. Exposure to cleaning agents is expected.