Client Support Professional

5 days ago


Abilene, Texas, United States IAA Full time
Job Description:
We are looking for a skilled Customer Service Representative to join our team at IAA, an RB Global, Inc. company. In this role, you will be responsible for providing top-notch customer support services through various channels, including mail, phone, and direct personal contact. Your primary responsibilities will include processing orders and assignments, entering data into our internal systems, referencing pricing and delivery information, responding to customer inquiries, setting up new records, and performing related clerical duties.

About the Ideal Candidate:
The ideal candidate will be a highly motivated and detail-oriented individual with excellent communication skills, a positive attitude, and a passion for providing outstanding customer experiences. You will have prior experience in a similar role and a high school diploma or equivalent work experience. If you are a driven and dedicated individual who is passionate about delivering exceptional customer service, we encourage you to apply.

About IAA:
IAA, an RB Global, Inc. company, is a leading global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. With over 7,000 employees worldwide and a presence in over 170 countries, we offer a unique platform that facilitates the marketing and sale of total-loss, damaged, and low-value vehicles. Our innovative approach and commitment to excellence have made us a trusted partner for buyers and sellers alike.

Salary and Benefits:
We offer a competitive salary of $50,000 - $70,000 per year, depending on experience, as well as a comprehensive benefits package, including health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays, and vacations. If you are a motivated and dedicated individual who is passionate about delivering exceptional customer service, we encourage you to apply.

Key Responsibilities:
* Provide top-notch customer support services through various channels, including mail, phone, and direct personal contact
* Process orders and assignments, enter data into our internal systems, reference pricing and delivery information, respond to customer inquiries, set up new records, and perform related clerical duties
* Assist with other tasks around the office to ensure seamless day-to-day operations

Qualifications:
* High school diploma or equivalent work experience
* Prior experience in a similar role
* Excellent communication skills, positive attitude, digital literacy, time management skills, and strong interpersonal skills

About IAA:
IAA, an RB Global, Inc. company, is a leading global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. With over 7,000 employees worldwide and a presence in over 170 countries, we offer a unique platform that facilitates the marketing and sale of total-loss, damaged, and low-value vehicles. Our innovative approach and commitment to excellence have made us a trusted partner for buyers and sellers alike.

Salary and Benefits:
We offer a competitive salary of $45,000 - $65,000 per year, depending on experience, as well as a comprehensive benefits package, including health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays, and vacations. If you are a motivated and dedicated individual who is passionate about delivering exceptional customer service, we encourage you to apply.

What We Offer:
* Competitive salary
* Comprehensive benefits package
* Opportunities for growth and development

How to Apply:
Apply now and take the first step towards a rewarding career with IAA

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