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Patient Financial Counselor

2 months ago

Jersey Shore, Pennsylvania, United States Geisinger Health System Full time
Job Summary

We are seeking a highly skilled Patient Financial Counselor to join our team at Geisinger Health System. As a Patient Financial Counselor, you will play a critical role in providing financial counseling and support to patients and their families, ensuring that they receive the best possible care while navigating the healthcare system.

Key Responsibilities
  • Financial Counseling: Provide financial counseling to patients and their families, including explaining financial options, discussing payment plans, and ensuring that patients understand their financial responsibilities.
  • Account Management: Manage patient accounts, including reviewing and resolving billing and insurance issues, and ensuring that patients receive accurate and timely billing information.
  • Communication: Develop and maintain strong relationships with patients, families, and healthcare providers, ensuring that all parties are informed and engaged throughout the care process.
  • Problem-Solving: Identify and resolve complex financial issues, including navigating insurance and billing systems, and ensuring that patients receive the best possible care.
  • Collaboration: Work closely with other healthcare professionals, including physicians, nurses, and social workers, to ensure that patients receive comprehensive and coordinated care.
Requirements
  • Education: High School Diploma or Equivalent (GED) - (Required), Associate's Degree - (Preferred)
  • Experience: Minimum of 3 years - Related work experience (Required)
  • Certification(s) and License(s): None specified
  • Skills: Computer Literacy, Customer Service, Teamwork, Working Independently
About Geisinger Health System

Geisinger Health System is a leading healthcare organization dedicated to providing high-quality, patient-centered care to our communities. We are committed to excellence, innovation, and compassion, and we strive to create a work environment that is collaborative, inclusive, and supportive of our employees' growth and development.

Our Values
  • KINDNESS: We strive to treat everyone with kindness and respect.
  • EXCELLENCE: We aim to deliver exceptional care and service to our patients and communities.
  • LEARNING: We value lifelong learning and professional development.
  • INNOVATION: We encourage creativity and innovation in all aspects of our work.
  • SAFETY: We prioritize patient safety and well-being above all else.