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Technical Support Specialist for Automation

2 months ago

Hawk Cove, Texas, United States NebulaWorks Full time

About the Role

We are seeking a highly skilled Technical Support Specialist for Automation to join our team at NebulaWorks. As a key member of our automation team, you will be responsible for ensuring the smooth operation of our automated systems, including the automatic high-bay warehouse.

Key Responsibilities

  • Operate and maintain our automated systems, including troubleshooting malfunctions and performing minor maintenance tasks
  • Support colleagues in new and renovation projects, providing technical expertise and guidance
  • Collaborate with cross-functional teams to resolve technical issues and improve system performance
  • Develop and implement process improvements to increase efficiency and productivity

Benefits

  • Competitive salary and benefits package, including vacation and Christmas bonuses
  • Opportunities for professional growth and development through training and mentorship
  • Flexible work arrangements, including remote and mobile work options
  • Access to company-sponsored health and wellness programs
  • Discounted offers on company products and services

Requirements

  • Completed technical education or equivalent experience
  • Strong technical understanding and problem-solving skills
  • Excellent communication and customer service skills
  • Ability to work shifts, weekends, and holidays as required
  • Willingness to work at heights or in cold temperatures