Sales and Customer Service Manager

1 week ago


Fort Myers, Florida, United States Goodwill Industries of Southwest Florida Full time
Job Overview

Goodwill Industries of Southwest Florida is a non-profit organization that provides job training and employment services to people with disabilities and disadvantages. We are seeking an experienced Assistant Manager to join our team in Fort Myers, Florida.

About the Job:

The Assistant Manager will be responsible for achieving revenue and expense objectives, training staff, and ensuring excellent customer service. The ideal candidate will have strong business acumen, interpersonal skills, and leadership abilities.

Key Responsibilities:

  • Achieve sales and expense targets while maintaining high levels of customer satisfaction.
  • Train and develop store staff to meet production goals and adhere to company policies.
  • Maintain a clean and organized store environment.

Required Skills and Qualifications:

  • High school diploma or equivalent required; college degree preferred.
  • Two years of retail sales experience required; one year of management/supervisory experience required.
  • Strong communication and leadership skills.
  • Able to lift up to 40 pounds and stand for long periods.

Benefits:

  • Health, vision, and dental plans.
  • 403(b) retirement plan.
  • Paid holidays and personal time off.
  • Employee assistance program.
  • Tuition reimbursement.

Estimated Salary: $45,000 - $55,000 per year, depending on experience.



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