Financial Aid Advisor

3 days ago

Orchard Park, United States Bryant & Stratton College Full time
Job Description

We are seeking a dynamic and customer-focused individual to join our team as a Financial Aid Advisor. As a key member of our financial aid team, you will be responsible for providing exceptional service to prospective and currently enrolled students, ensuring they receive accurate and timely financial aid information.

Key Responsibilities:

  • Award Letter Creation: Collect and process incoming financial aid documents, review documentation for accuracy and completeness, and create award letters based on student information.
  • Packaging: Enter data into our system, track and monitor student award letters to ensure funds are accurately disbursed and in a timely manner.
  • Follow Up/Next Steps: Monitor student progress, ensure files are accurate and complete, and follow up on items preventing or delaying the awarding process.
  • Customer Service: Counsel prospective students and parents regarding financial aid, assist students through phone or email, and maintain availability to serve students during peak contact times.
  • Compliance: Adhere to all Federal and State financial aid guidelines, maintain confidentiality of student records, and notify managers of conflicting information or missing documentation.

Requirements:

  • Bachelor's degree required, with no default on a federal student loan.
  • Internet savvy with multiple browsers.
  • Familiarity with Microsoft Office products.
  • Ability to work some overtime.

Bryant & Stratton College offers a comprehensive benefits package, including competitive salaries, medical/dental/vision insurance, generous paid time off, 401(k), and company-paid college tuition for associates and their families. We are an Equal Opportunity Employer and a qualifying employer under the student loan forgiveness program.

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