Resident Services Representative
3 days ago
At American Campus Communities, we are seeking a highly motivated and organized individual to join our team as a Community Assistant. As a Community Assistant, you will be responsible for assisting property management in selling and leasing the property to prospective residents and parents. You will also help to offer current residents and parents with a dynamic and enhanced living experience through excellent customer service and dedication to American Campus Basic Operating Standards and Systems (BOSS).
Main Responsibilities:
- Conducting all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining show rooms, and completing any required prospect follow-up
- Understanding, supporting, and abiding by all American Campus Communities policies and procedures while providing unparalleled customer service and respect for residents
- Working a structured administrative shift in the office each week as determined by your supervisor
- Working assigned 'Community Assistant On-Call' shifts
About You:
We are looking for a motivated and organized individual who is able to work effectively in a team environment. You should have excellent communication skills and be able to provide top-notch customer service. A degree or certificate program from an accredited college or university is required.
What We Offer:
As a Community Assistant, you will have the opportunity to gain valuable experience in property management and customer service. You will also be part of a dynamic and supportive team that is committed to excellence. Additionally, you will have access to training and development opportunities to help you advance in your career.
American Campus Culture:
We value diversity, equity, and inclusion at American Campus Communities. We strive to create a workplace culture that is welcoming and inclusive for everyone. Our employees are devoted to executing goals specific to inclusion, diversity, and accountability, driven by empathetic leadership.
How to Apply:
If you are a motivated and organized individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.
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