Automotive Service Advisor

1 week ago


Chambersburg, Pennsylvania, United States Jiffy Lube Full time
Job Summary

We are seeking a highly skilled and customer-focused Automotive Service Advisor to join our team at Jiffy Lube. As a key member of our service team, you will be responsible for delivering exceptional customer service, providing expert advice on vehicle maintenance, and ensuring a seamless service experience for our guests.

Key Responsibilities
  • Provide world-class customer service, ensuring a positive and memorable experience for every guest
  • Offer expert advice on vehicle maintenance, repair, and maintenance schedules
  • Accurately capture guests' product needs and provide updates throughout the service process
  • Offer tailored solutions to meet guests' automotive needs, ensuring they receive the best possible service
  • Perform Jiffy Lube's Signature Service oil change, replacing fluids, filters, wiper blades, and other preventative maintenance services
Requirements
  • Previous experience in a dealership, automotive shop, tire center, or quick lube environment
  • Minimum of 1 year of experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced, team-oriented environment
Benefits
  • Competitive starting rate of pay ($16-$25/hour)
  • Medical, dental, and vision insurance
  • Paid PTO and holidays
  • Uniforms, advancement opportunities, and company discounts
  • Flexible work schedule and a great team environment


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