Bilingual Retail Sales Associate

1 month ago


Providence, Rhode Island, United States Cox Communications Full time
Job Summary

Cox Communications is seeking a highly motivated and customer-focused Bilingual Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for creating exceptional customer experiences, driving sales, and building strong relationships with our customers.

Key Responsibilities
  • Explain and demonstrate product capabilities to customers, offering personalized solutions to meet their needs.
  • Meet or exceed sales, retention, and customer experience targets, consistently delivering high-quality results.
  • Assist with store opening and closing procedures, ensuring a seamless customer experience.
  • Handle cash and credit transactions accurately and efficiently.
  • Participate in workshops, special events, and product demos to stay up-to-date on Cox products and services.
  • Support fellow sales agents, providing guidance and assistance as needed.
  • Continuously expand knowledge of Cox products and services, staying current on industry trends and competitor offerings.
What We Offer

As a Cox Communications employee, you can expect a competitive compensation package, including a full-time hourly base rate, monthly targeted commissions, and uncapped commission potential. You will also enjoy a range of benefits, including comprehensive medical benefits, 401(k) matching, and paid time off.

Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues. You should also be fluent in Spanish, both written and spoken, and have a strong understanding of sales principles and customer service best practices.

Preferred Qualifications

While not required, experience in sales, retail sales, or a related field is highly desirable. Additionally, proficiency in selling wireless/mobile products and a strong understanding of Cox products and services would be an asset.

About Cox Communications

Cox Communications is a leading provider of telecommunications and media services, committed to creating moments of real human connection. We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

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