Customer Experience Director

1 day ago


Boynton Beach, Florida, United States Meineke - 2987 Full time
Responsibilities
  • Manage a team of automotive service professionals to ensure exceptional customer satisfaction and profitability
  • Oversee day-to-day operations of the service department, including workflow and documentation management
  • Mentor employees on best practices for improving sales and customer service techniques

Requirements
  • Bachelor's degree in a related field or equivalent experience required
  • At least two years of experience as an automotive service writer or service advisor is required; experience as an automotive service manager is preferred
  • Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required


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