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Night Auditor

2 months ago

Arnolds Park, Iowa, United States Bridges Bay Resort Full time
Job Summary:

We are seeking a highly skilled and customer-focused Night Auditor to join our team at Bridges Bay Resort. As a Night Auditor, you will be responsible for providing exceptional guest service, handling cash and credit transactions, and maintaining the front desk area.

Responsibilities:
  • Guest Service: Respond promptly to guest inquiries and complaints, and offer solutions to meet their needs.
  • Cash Handling: Process cash and credit transactions accurately and efficiently.
  • Front Desk Operations: Maintain the front desk area, including answering phones, responding to guest requests, and completing tasks as assigned.
  • Accident Reporting: Document any guest accidents by completing the accident report form.
  • Maintenance Log: Complete the maintenance log whenever a complaint is reported.
  • Teamwork: Collaborate with other hotel staff to ensure seamless guest service and efficient hotel operations.
Qualifications:
  • Education: High School diploma or equivalent required.
  • Experience: Previous experience in hospitality or customer service preferred.
  • Skills: Excellent communication and problem-solving skills, attention to detail, and ability to work in a fast-paced environment.
About Us:

Bridges Bay Resort is a leading hospitality company that values exceptional guest service and employee satisfaction. We offer a competitive salary, benefits package, and opportunities for career growth and development.