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Senior Retail Manager

1 month ago

Albuquerque, New Mexico, United States Discount Tire Full time

Overview

At Discount Tire, we're seeking a highly skilled and motivated Senior Retail Manager - Tire Expert to lead our team of technicians in delivering exceptional customer service and ensuring the highest standards of tire installation and maintenance.

About the Role

  • We offer a competitive salary of $54,500 per year, based on location and experience.
  • This role requires a strong leadership mindset, excellent communication skills, and the ability to work well in a fast-paced environment.
  • You'll be responsible for managing inventory, leading a team of 4-5 technicians, and providing world-class customer service.
  • As a Senior Retail Manager, you'll have the opportunity to progress to store management roles and achieve your career goals within our promote-from-within culture.

Responsibilities

  • Installs new tires and wheels, ensuring high-quality results and customer satisfaction.
  • Manages new and existing inventory, optimizing stock levels and minimizing waste.
  • Leads a team of technicians in a service environment, providing guidance, training, and coaching to ensure excellence.
  • Performs maintenance on tires, including rotations, balancing, repairs, and cleaning, adhering to industry standards.
  • Provides a world-class customer service experience, responding to customer inquiries and resolving issues promptly.

Benefits

  • Paid holidays, PTO/vacation time, and employee discounts.
  • A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) retirement plan, and life and AD&D insurance.
  • A commitment to community engagement and responsible growth, with opportunities for professional development and career advancement.

About Us

Discount Tire is America's largest independent tire and wheel retailer, with over 1,100 locations across 38 states. We pride ourselves on our commitment to mutual respect and fairness for all, through community engagement and responsible growth.

Our Culture

We believe in promoting from within and investing in the development of our employees. In fact, all our store managers started in a Tire Service role and progressed through the ranks thanks to our commitment to coaching and mentoring our people.