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Optical Sales Professional

2 months ago

Edina, Minnesota, United States West Point Optical - Edina Full time
Job Summary

We are seeking a highly skilled and motivated Optician to join our team at West Point Optical - Edina. As an Optician, you will play a critical role in delivering exceptional patient experiences, fostering patient retention, and promoting outstanding doctor satisfaction.

Key Responsibilities
  • Drive profitable store sales by fostering a retail selling culture and utilizing effective retail sales skills.
  • Develop professional business relationships with other associates and doctors.
  • Fulfill ophthalmic eyeglass prescriptions, fit and adapt lenses and frames, and provide expert recommendations to patients.
  • Ensure a quality patient experience through correct pricing, POS entry, and realistic delivery time quotes.
  • Provide guidance to patients regarding Managed Vision Care and assist with the timely execution of approved Marketing programs and initiatives.
  • Carry out closing duties, including end-of-day tasks on the retail business side.
Requirements
  • Ability to sell through the use of sales skills and accountability for sales results.
  • Experience and proven results in a retail or customer service establishment.
  • Ability to present and implement decisive and creative solutions to opportunities to grow the business.
  • Ability to provide enthusiastic and concise communication to meet/exceed patient expectations.
  • Foster positive and results-oriented associate and doctor relationships.
  • Attention to detail and follow-up.
  • Ability to manage priorities through adaptability and flexibility.
  • Willingness to take calculated risks.
  • Experience with personal computers preferred.
Education

A high school diploma or equivalent, or comparable experience typically achieved with a minimum of 1-2 years in an optical retail setting.