Banking Associate Professional
4 days ago
North Shore Bank is a mutual company that prioritizes long-term growth over short-term profits. We value respect, integrity, and being true to our word, creating a work environment that fosters creativity and innovation.
Job DescriptionThis role is responsible for promoting and selling North Shore Bank products and services, building account relationships, and performing Teller duties. The ideal candidate will have excellent communication skills, a strong understanding of personal deposit products and services, and basic knowledge of consumer loan products.
Main Responsibilities:- Sales:
- Engage with customers to promote and sell North Shore Bank products and services;
- Build and maintain strong relationships with customers to drive sales and growth;
- Collaborate with Branch Manager and Personal Banker to achieve production goals;
- Sales Support:
- Provide exceptional customer service and support to ensure customer satisfaction and retention;
- Complete required customer files, documentation, and paperwork;
- Assist customers with statement balancing and research;
- Operations:
- Manage transactions efficiently and accurately, monitoring own work for quality and quantity;
- Stay up-to-date with bank policy and operating procedures;
- Exercise sound business judgment when making decisions about fees and deposit rates;
- Education: High school education or equivalent;
- Experience: One year related sales and service experience required;
- Skills: Excellent communication skills, strong analytical and problem-solving skills;
- Physical Demands: Regularly required to stand, walk, sit, and talk or hear; occasionally lift and/or move up to 50 pounds;
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