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Shift Manager

2 months ago

Elizabethtown, North Carolina, United States KFC Full time
About KFC

KBP Foods, a leading restaurant franchise group, is dedicated to creating a great place to work, a great place to eat, and a great place to own. Our core values include Diversity, Equity, Inclusion, Belonging (DEIB+), Growth Opportunities, and a Positive Culture.

Job Summary

We are seeking a skilled Shift Manager to lead a dedicated team in delivering exceptional customer service at one of our bustling KFC locations. As a pivotal part of the restaurant's success, you will uphold operational excellence and contribute to KFC's renowned legacy.

Key Responsibilities
  • Supervise and lead a team of employees to ensure excellent customer service and operational efficiency.
  • Manage restaurant operations, including inventory management, scheduling, and employee development.
  • Implement and maintain high standards of quality, safety, and cleanliness in the restaurant.
  • Monitor and analyze sales data, customer feedback, and employee performance to identify areas for improvement.
  • Develop and implement strategies to increase sales, customer satisfaction, and employee engagement.
Requirements
  • Experience in a supervisory role in a food service or retail environment, preferably in a quick-serve restaurant (QSR).
  • Ability to work a flexible schedule, including evenings, weekends, and holidays, to meet the needs of the restaurant and its customers.
  • Ability to lift, carry, stack, push or pull heavy objects, stand and walk constantly for entire shifts, and maneuver through compact spaces safely.
What We Offer
  • Competitive compensation package, including salary and benefits.
  • Opportunities for growth and development, including training and education programs.
  • A dynamic and supportive work environment that values diversity, equity, and inclusion.
Additional Information

Shift Manager Employees are entitled to compensation commensurate with skill and experience. The exact compensation will vary based on skills, experience, location, and other factors permitted by law and will be discussed during the hiring process. The expected starting compensation ranges for new hires in this position in various states and jurisdictions are as follows:

  • Salary range: $8.00 to $20.00 per hour for all other geographic areas not listed below
  • State of Maryland: $16.00 to $17.00 per hour
  • State of New York: $15.00 to $17.00 per hour
  • New York City: $17.00 to $18.00 per hour
  • Cincinnati, OH: $14.00 to $15.00 per hour
  • Toledo, OH: $14.00 to $15.00 per hour