Consumer Loan Servicing Representative

3 days ago


GondrecourtleChâteau, Grand Est, United States Blaze Credit Union Full time
Consumer Loan Servicing Representative

Blaze Credit Union is seeking a highly skilled Consumer Loan Servicing Representative to join its Consumer Lending Team. As a key member of the team, you will be responsible for providing exceptional customer service and support to members and associates regarding lending products and services.

Key Responsibilities:
  • Assist members with questions and concerns regarding consumer loans, including payment options and loan information.
  • Process payments and handle payment reversals and recasts.
  • Initiate Payment Deferral Program requests and collect and review proof of insurance for auto loans.
  • Provide pay-offs for members and third parties, and complete Letters of Guarantee requests for insurance companies.
  • Perform other duties as assigned to support effective department operations.
Requirements:
  • High School degree or equivalent.
  • 1-year financial institution experience, with customer service experience preferred.
  • Strong verbal and written communication skills, with ability to work in a fast-paced environment and manage multiple tasks.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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