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Banquet Server

2 months ago

Fayetteville, Arkansas, United States Hay Creek Hotels Full time
Job Description

**About the Role**

We are seeking a highly skilled and enthusiastic Banquet Server to join our team at Hay Creek Hotels. As a Banquet Server, you will play a critical role in delivering exceptional customer experiences and ensuring the success of our events.

Key Responsibilities:

  • Set up and break down events according to BEO and floor plan outlines, including moving tables and chairs, setting linens, flatware, and glassware, arranging decor, building a buffet line, and all other assigned pre-function duties.
  • Service events according to BEO timing and direction from Banquet Captain, adhering to all food service standards and quality assurance procedures.
  • Break down events according to BEO in a safe, accident-free manner, including the breakdown of tables and stacking of chairs, removal of linens, bussing all used glassware and tableware, breakdown of buffet, trash removal, vacuuming, and all other assigned post-event duties.
  • Provide bottled wine service to tables according to standard, deliver requested beverages to guests, and tend to stationary hors d'oeuvres or perform passed hors d'oeuvre service to guests.
  • Be knowledgeable about items offered and communicate the item professionally, as directed by chef.
  • Perform other duties as assigned.

Requirements:

  • High School diploma or equivalent.
  • Must feel comfortable with the use of technology, including integrated point of sale systems and Open Table reservations systems.
  • 1 year serving experience in a high volume full service restaurant.
  • Prior wine/liquor knowledge is a plus.
  • Ability to work in a constructive, team working environment with a positive, upbeat, and customer-focused attitude.
  • Flexibility to work nights or mornings, weekends, holidays, and busy seasonal days.

Benefits:

  • Insurance benefit package, including company-funded medical, dental, vision, life, disability, accident, and critical illness.
  • Competitive salary/wages.
  • Competitive paid time off structure, including vacation, sick, holiday pay, jury duty leave, and bereavement leave.
  • Standard annual performance/salary reviews.
  • Merit and cost of living adjustments.
  • Complimentary meals daily.
  • Free parking.
  • Employee and friends & family lodging discounts as low as forty-nine dollars per night at all HCH properties.
  • Discounts at specific property partners.
  • 50% discount when dining at any HCH property.
  • Industry discounts through Working Advantage.
  • Discounts at each of our spas, golf courses, fitness rooms/programs, and other featured amenities.
  • Supportive, open-door policy work environment.
  • Work culture that is fun, energetic, and motivating.
  • Employee recognition program - 'Delight and Surprise Dollars'.
  • Accelerated career advancement, including professional enrichment, conferences & classes, and manager in training programs.