Senior EROC Operations Team Leader

1 month ago


Chattanooga, Tennessee, United States Erlanger Health System Full time
Job Summary

We are seeking a highly skilled and experienced Senior EROC Operations Team Leader to join our team at Erlanger Health System. As a key member of our Telehealth and EROC Patient Care Services team, you will be responsible for administering the operations of a specified division of services, ensuring quality and customer satisfaction within assigned areas of EHS.

Key Responsibilities:

  • Direct and coordinate the functions for telehealth clinical care to hospitals contracted for such services.
  • Responsible for a continuously improving quality level of patient care service within the Erlanger Health System and to customers within the region.
  • Ensure optimal operational flow, teamwork, and utilization of resources to meet patient-care needs.
  • Assist EROC Leadership with program design, development, and implementation, project development and management, team member training and mentoring, policy/procedure development and implementation, workflow planning and prioritization, Patient Flow and Capacity Management, interviewing, hiring, and retention, customer needs assessment, process and quality improvement.

Requirements:

  • Current license to practice nursing in the state of Tennessee.
  • BLS completed prior to going to the unit/department and to be maintained going forward.
  • ACLS within 6 months.
  • Three years of continuous nursing experience, with experience reflecting general knowledge in hospital/pre-hospital medicine principles and practice skills, current trends, and new developments.
  • One year of critical-care experience.
  • Strong communication, leadership, team building, project-management, and organization skills.
  • Strong problem-solving, analytical, and decision-making skills with the ability to conceptualize solutions to challenging situations and implement practical plans.

Preferred Qualifications:

  • Three years progressive leadership experience.
  • Telehealth experience.
  • EPIC experience.
  • Advanced understanding of patient-flow and capacity management concepts.
  • Working knowledge of Joint Commission, DNV, and regulations relating to EMTALA.


  • Chattanooga, Tennessee, United States Medicine Journal Full time

    Job Summary:As a Senior EROC Operations Team Leader, you will be responsible for overseeing the quality of patient care and monitoring the performance of nursing staff. You will direct and coordinate the functions for telehealth clinical care to hospitals contracted for such services, ensuring a continuously improving quality level of patient care service...


  • Chattanooga, Tennessee, United States Medicine Journal Full time

    Job Summary:Senior EROC Operations Team Leader is responsible for overseeing the quality of patient care and monitoring the performance of nursing staff in the Telehealth and EROC Patient Care Services team.The ideal candidate will have a strong background in nursing, leadership, and project management, with experience in telehealth and patient flow...

  • Assistant Team Leader

    4 weeks ago


    Chattanooga, Tennessee, United States Dollar General Full time

    Job Summary:As an Assistant Team Leader at Dollar General, you will play a key role in maintaining a clean and well-organized store environment while assisting the Store Team Leader in creating a customer-first store culture through exceptional store standards and team engagement.Key Responsibilities: Assist with supervision of store employees, management...

  • Freight Team Leader

    2 weeks ago


    Chattanooga, Tennessee, United States undisclosed Full time

    We are seeking a seasoned Freight Team Leader to join our team at LST Group, LLC. The ideal candidate will have 5+ years of logistics experience and be skilled in freight management, carrier relationships, and customer service.The successful candidate will be comfortable working with an amazing flatbed carrier sales/operations team, providing rates to...

  • Executive Director

    4 weeks ago


    Chattanooga, Tennessee, United States Signal Mountain Full time

    Job SummaryTerraBella Senior Living is seeking a seasoned Executive Director to lead our Signal Mountain community. As a key member of our team, you will be responsible for the overall operation and management of the community, ensuring exceptional resident experiences and driving business growth.Key Responsibilities:Develop and implement strategic plans to...


  • Chattanooga, Tennessee, United States Whole Foods Market Full time

    Job SummaryWhole Foods Market is seeking a skilled and experienced team leader to oversee the Prepared Foods department. The ideal candidate will have a strong background in culinary arts and excellent leadership skills.Key ResponsibilitiesDepartment Leadership: Assist the Team Leader in managing daily operations, including profitability, expense control,...


  • Chattanooga, Tennessee, United States CSL Plasma Full time

    Job OverviewThe Senior Operations Director will oversee overall center operations production goals, monitor net yields, and implement improvement plans in a fast-paced environment. This role requires a strong leader who can ensure efficient donor flow, implement donor retention improvement and corrective action plans, and ensure compliance with all Company...

  • Senior Care Assistant

    4 weeks ago


    Chattanooga, Tennessee, United States Amada Senior Care Full time

    Job Summary: We are seeking a compassionate and skilled Certified Nursing Assistant to join our team at Amada Senior Care. As a key member of our care team, you will provide high-quality care and support to our clients, enabling them to maintain their independence and dignity.Key Responsibilities:Assist clients with daily living activities, including...

  • Clinical Staff Leader

    3 weeks ago


    Chattanooga, Tennessee, United States Medicine Journal Full time

    Job Summary:A registered professional nurse employed by Medicine Journal is responsible for direct and indirect care of the patient. The Clinical Staff Leader is accountable for assigned shift and formulates a plan and executes with oncoming staff leader as department requires. Responsibilities:Maintains continuous updates to Visual Management BoardEnsures...

  • Chief Medical Officer

    3 weeks ago


    Chattanooga, Tennessee, United States BlueCross BlueShield of Tennessee Full time

    Company OverviewBlueCross BlueShield of Tennessee is a leading healthcare organization dedicated to providing high-quality medical care and services to its members. Job SummaryWe are seeking an experienced Chief Medical Officer to lead our Senior Product Development team.The successful candidate will be responsible for establishing and implementing...


  • Chattanooga, Tennessee, United States Senior Helpers - Chattanooga Full time

    At Senior Helpers of Chattanooga, we are seeking compassionate and caring individuals to join our team as home caregivers for seniors. As a caregiver, you will provide one-on-one personal care to help our clients remain safe and independent in their home.Available ShiftsPart TimeFull TimeWeekendsWeekdaysDay ShiftEvening ShiftOvernights4 hour shifts6 hour...


  • Chattanooga, Tennessee, United States Dal Industries, Inc. Full time

    Job OverviewDal Industries, Inc. is seeking a highly skilled Senior Rigger and Team Lead with a Class A CDL to join our team. As a key member of our operations team, you will be responsible for leading a small team of riggers and machinery movers, ensuring safe and efficient execution of projects.Key Responsibilities:Lead and supervise junior riggers,...


  • Chattanooga, Tennessee, United States Kenco Group Full time

    About the PositionThe Senior Vice President of Freight Brokerage Operations will lead all aspects of Freight Brokerage business unit of Kenco Logistics. This role has direct accountability for sales, customer onboarding, rate negotiations, operational execution of shipments, and overall performance management of brokerage team and business.The ideal...


  • Chattanooga, Tennessee, United States Highspeed Staffing Full time

    Job SummaryWe are seeking a highly experienced Senior Survey Project Manager to join our team at Highspeed Staffing. As a key member of our surveying team, you will be responsible for overseeing the planning and directing of project schedules for a variety of clients in the public and private sectors.This role requires staff management and leading proposal...


  • Chattanooga, Tennessee, United States Capital Senior Living Full time

    About Sonida Senior LivingSonida Living Corporation is a leading operator of independent living, assisted living, and memory care communities for senior adults.We operate 82 communities that are home to nearly 7,000 residents across 19 states, providing compassionate, resident-centric services and care, as well as engaging programming.Our mission is to...

  • Senior Caregiver

    1 month ago


    Chattanooga, Tennessee, United States Signal Mountain Full time

    Job Opportunity at Signal Mountain Senior LivingTerraBella Senior Living is a leading provider of senior living and care services, operating over 30 communities across the Carolinas, Virginia, Kentucky, Georgia, and Tennessee.We are seeking a compassionate and dedicated Caregiver to join our team at Signal Mountain Senior Living. As a Caregiver, you will...


  • Chattanooga, Tennessee, United States Volkert, Inc. Full time

    Job SummaryVolkert, Inc. is seeking an experienced Tennessee Roadway Leader to support our East Gulf Region located in Tennessee. This senior-level engineering technical expert will be responsible for transportation planning and design for our Tennessee locations.Key ResponsibilitiesServes as the senior level engineering technical expert, responsible for...


  • Chattanooga, Tennessee, United States Connect Senior Care Full time

    **Job Summary**Connect Senior Care is seeking a dedicated and experienced Director of Nursing to lead our Skilled Nursing Facility. As a key member of our team, you will be responsible for planning, organizing, and directing the overall operation of resident care and services.**Key Responsibilities:**Develop and implement resident care plans in accordance...


  • Chattanooga, Tennessee, United States Primo Partners-Ben & Jerry's-Starbucks Full time

    Job OverviewAs a key member of the Primo Partners-Ben & Jerry's-Starbucks team, you will be responsible for leading the success of our scoop shop or catering and events business in the Southeastern United States. This role demands strong leadership skills, the ability to multitask, and a passion for delivering exceptional customer experiences.Key...


  • Chattanooga, Tennessee, United States LEO Events Full time

    About UsLEO Events is an award-winning, full-service brand-experience agency that has been showcasing fresh and fearless creativity, inventive tactics, and an exceptionally collaborative approach since 2012.Our team of over 95 full-time employees is distributed across the country and in four offices, Memphis, Nashville, and Chattanooga, Tennessee.Job...