Telecommunications Coordinator

South County Hospital is seeking a motivated and detail-oriented Telecommunications Representative to join our team. As a key member of our telecommunications team, you will be responsible for processing incoming and outgoing telephone calls in a timely and efficient manner.

• Process all incoming and outgoing telephone calls in a timely manner
• Communicate clearly and record information in appropriate systems
• Assist callers with urgent and routine requests by directing them to the proper individuals
• Understand and dispatch emergency situations to the proper personnel as required
• Ensure all equipment in the telecommunications area is in working order
• Coordinate paperwork with funeral homes and patient areas when necessary

Requirements:

• High School Graduate or equivalent, some college preferred
• Basic computer skills required

Success Factors:

• Strong commitment to delivering customer-focused quality care
• Ability to communicate effectively using interpersonal and organizational skills
• Ability to multitask, organize, prioritize, and accomplish projects and tasks