Senior Windows Client Engineer

We are seeking a highly skilled Senior Windows Client Engineer to join our team at Amazon Development Center U.S., Inc. This is a hands-on position where you will maintain and enhance existing services, including Windows build / deployment capabilities, fulfilling requests for application packaging / deployment and break / fix scenarios for all technologies we manage.

• Deploy, configure, and manage core ADC services, including directory services, file and print, DNS/DHCP, application servers, and management of server hardware and infrastructure.
• Adapt and improve operations management systems and processes to accommodate rapid and increasing growth in systems and traffic.
• Drive expedient resolution and root cause analysis for critical issues affecting your services.
• Mentor and develop a team of Operational Engineers with an emphasis on providing dial tone services.
• Bring continuous improvement to operational processes.
• Balance raw upfront dollar cost with usability, operability, and TCO, both in datacenters and onsite services.
• Lead the development and delivery of state-of-the-art system health monitoring, diagnostics, repair, and other self-healing automation.
• Develop automation tools and processes that reduce manual effort and increase overall efficiency.
• Innovate and drive improvements in monitoring and visualization of system health, status of maintenance tasks, and reporting systems.

• Eight (8+) years supporting Windows family of operating systems to include four (4) of the following eight (8) core competencies: AD, DHCP, PowerShell, Email workflow, SCCM, SCOM, Win OS, DNS, and disaster recovery/business continuity.
• Three (3+) years' experience in automation / scripting in the Windows environment using PowerShell.
• Defined knowledge of networking basic skills and troubleshooting.
• Experience automating tasks such as, software packaging and deployment, automated security patching, and Operating System Deployment.
• Current, active US Government Security Clearance of TS/SCI with Polygraph.

• Ten (10+) years supporting Windows family of operating systems.
• Current Cloud+ or GICSP or GSEC or SSCP certification.
• Strong experience in at least two of the following areas: Multi-Factor Authentication in an Active Directory environment, Endpoint Detection and Response (EDR), Privileged Access Management (PAM), Just-In-Time (JIT) & Just-EnoughAdministration (JEA), Virtual Desktop Infrastructure (VDI) including infrastructure management, backend storage, disaster recovery.

Amazon is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

We value work-life harmony and strive for flexibility as part of our working culture. Achieving success at work should never come at the expense of sacrifices at home.