IT Solutions Specialist
3 weeks ago
BerkOne is seeking a highly skilled IT Solutions Engineer to join our team. As a key member of our Technical Integration Team, you will be responsible for developing, implementing, and enhancing document imaging, content management, and eForms workflows.
Key Responsibilities:- Design, code, test, document, and implement project plans and workflows, including defining time frames, budget limits, procedures, staffing needs, and resource allocation.
- Develop and implement new technological and workflow methodologies to meet project requirements and enhance efficiency.
- Assist in resolving project/workflow issues or incidents and conduct necessary quality assurance steps to ensure client and company requirements are met.
- Collaborate with department managers and project staff to outline work plans, assign duties, and train personnel.
- Provide technical advice and issue resolution to project personnel and clients, as well as handle priority alerts and calls.
- Assist the team lead in creating technical workflows, process designs, and demos for clients.
- Bachelor's degree from a four-year College or equivalent knowledge of commercial, technical and/or industry practice and principles.
- Minimum 4 - 6 years related experience and/or training.
- Excellent written and verbal communication abilities.
- Kofax Core Class, KTM and Base KTA Certifications.
- Expert knowledge of Tungsten Automation products/features, including Tungsten TotalAgility, Kofax Transformation Modules (KTM) & Kofax Capture (KC).
- Working knowledge and experience with Microsoft Office, Adobe Acrobat, WinZip & FTPs, SQL management studio & basic.NET skills.
- Annual Salary: $72k - $84k, commensurate with experience.
- Medical, Dental, & Vision insurance.
- Generous PTO – Vacation, Sick, Personal, Holidays.
- 401(k) Profit Sharing.
- Basic Life Insurance.
- Tuition Reimbursement.
- Travel Assistance.
- Employee Assistance Program.
- Long Term Disability.
- Preparation of Wills.
- Optional pet insurance.
BerkOne is an Equal Opportunity Employer. All positions require a successful reference check, criminal background check and drug screen.
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