IT Solutions Specialist

3 weeks ago


Cumberland, Wisconsin, United States BerkOne Full time
Job Title: IT Solutions Engineer

BerkOne is seeking a highly skilled IT Solutions Engineer to join our team. As a key member of our Technical Integration Team, you will be responsible for developing, implementing, and enhancing document imaging, content management, and eForms workflows.

Key Responsibilities:
  • Design, code, test, document, and implement project plans and workflows, including defining time frames, budget limits, procedures, staffing needs, and resource allocation.
  • Develop and implement new technological and workflow methodologies to meet project requirements and enhance efficiency.
  • Assist in resolving project/workflow issues or incidents and conduct necessary quality assurance steps to ensure client and company requirements are met.
  • Collaborate with department managers and project staff to outline work plans, assign duties, and train personnel.
  • Provide technical advice and issue resolution to project personnel and clients, as well as handle priority alerts and calls.
  • Assist the team lead in creating technical workflows, process designs, and demos for clients.
Requirements:
  • Bachelor's degree from a four-year College or equivalent knowledge of commercial, technical and/or industry practice and principles.
  • Minimum 4 - 6 years related experience and/or training.
  • Excellent written and verbal communication abilities.
  • Kofax Core Class, KTM and Base KTA Certifications.
  • Expert knowledge of Tungsten Automation products/features, including Tungsten TotalAgility, Kofax Transformation Modules (KTM) & Kofax Capture (KC).
  • Working knowledge and experience with Microsoft Office, Adobe Acrobat, WinZip & FTPs, SQL management studio & basic.NET skills.
What We Offer:
  • Annual Salary: $72k - $84k, commensurate with experience.
  • Medical, Dental, & Vision insurance.
  • Generous PTO – Vacation, Sick, Personal, Holidays.
  • 401(k) Profit Sharing.
  • Basic Life Insurance.
  • Tuition Reimbursement.
  • Travel Assistance.
  • Employee Assistance Program.
  • Long Term Disability.
  • Preparation of Wills.
  • Optional pet insurance.

BerkOne is an Equal Opportunity Employer. All positions require a successful reference check, criminal background check and drug screen.



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