Recreation Attendant
2 months ago
Job Summary
The Recreation Attendant is a key member of the Highgate Hotel team, responsible for ensuring the smooth operation of our recreation areas, pool stations, and fitness center. This role requires a high level of customer service, attention to detail, and ability to multitask in a fast-paced environment.
Responsibilities
- Provide exceptional customer service to guests and members, responding to their needs and concerns in a timely and professional manner.
- Ensure the recreation areas, pool stations, and fitness center are clean, well-maintained, and equipped with necessary supplies.
- Process transactions for events, guest fees, massage fees, membership fees, and other services.
- Assist with check-in and check-out procedures, as well as provide information on hotel services and amenities.
- Maintain accurate documentation and guest records, ensuring confidentiality and data protection.
- Collaborate with the sales team to promote hotel services and amenities to guests and members.
- Recognize and respond to emergency situations, ensuring the safety and well-being of guests and staff.
- Perform other duties as assigned by management, including administrative tasks and special projects.
Requirements
- High School diploma or equivalent, with experience in a hotel or related field preferred.
- 1-year experience in the fitness industry, with knowledge of recreation and leisure activities.
- Ability to work in a fast-paced environment, with excellent communication and interpersonal skills.
- Flexibility to work varied shifts, including evenings, weekends, and holidays.
- Ability to lift, carry, push, pull, or move objects weighing up to 100 pounds.
What We Offer
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
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