Recreation Attendant

2 months ago


Honolulu, Hawaii, United States Highgate Full time

Job Summary

The Recreation Attendant is a key member of the Highgate Hotel team, responsible for ensuring the smooth operation of our recreation areas, pool stations, and fitness center. This role requires a high level of customer service, attention to detail, and ability to multitask in a fast-paced environment.

Responsibilities

  • Provide exceptional customer service to guests and members, responding to their needs and concerns in a timely and professional manner.
  • Ensure the recreation areas, pool stations, and fitness center are clean, well-maintained, and equipped with necessary supplies.
  • Process transactions for events, guest fees, massage fees, membership fees, and other services.
  • Assist with check-in and check-out procedures, as well as provide information on hotel services and amenities.
  • Maintain accurate documentation and guest records, ensuring confidentiality and data protection.
  • Collaborate with the sales team to promote hotel services and amenities to guests and members.
  • Recognize and respond to emergency situations, ensuring the safety and well-being of guests and staff.
  • Perform other duties as assigned by management, including administrative tasks and special projects.

Requirements

  • High School diploma or equivalent, with experience in a hotel or related field preferred.
  • 1-year experience in the fitness industry, with knowledge of recreation and leisure activities.
  • Ability to work in a fast-paced environment, with excellent communication and interpersonal skills.
  • Flexibility to work varied shifts, including evenings, weekends, and holidays.
  • Ability to lift, carry, push, pull, or move objects weighing up to 100 pounds.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

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