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Team Leader
2 months ago
Position Overview:
As a Team Leader at Cold Stone Creamery, you will play a vital role in overseeing daily operations and ensuring exceptional service delivery.
Key Responsibilities:
1. **Employee Development:** Mentor and guide team members to enhance their skills and performance.
2. **Task Delegation:** Assign responsibilities effectively to ensure a smooth workflow and maintain high standards.
3. **Performance Management:** Monitor team performance and provide constructive feedback to foster improvement.
4. **Customer Service Excellence:** Guarantee that all customers receive prompt and friendly service, contributing to a positive experience.
5. **Labor Management:** Optimize staffing and scheduling to maintain operational efficiency and control costs.
6. **Financial Oversight:** Ensure accurate cash handling and adherence to financial protocols.
7. **Inventory Control:** Manage inventory levels and ordering processes to ensure product availability.
Join our team and contribute to creating memorable experiences for our customers
