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Customer Service Representative Position

1 week ago

Oxford, Ohio, United States NESCO Inc Full time

NESCO Inc. is seeking a highly skilled Customer Service Representative to join our team in Oxford, CT. This full-time position offers an excellent opportunity for a long-term career with benefits.

This role involves interacting with customers, Field Sales Representatives, Quality Control, Logistics, and Product Management departments in a fast-paced work environment.

  • Familiarity with company products, processes, and procedures through intensive training.
  • Ability to fulfill customer needs with respect to quotations, order entry, and order statuses.

The ideal candidate should have at least 5 years of experience in the customer service field, preferably 2+ years in a manufacturing environment. Strong communication and time-management skills are required.

Key Qualifications:

  • General knowledge of how the Customer Service Dept. works within a manufacturing environment.
  • Proficiency in MS Office and familiarity with AS400 and Access.
  • Detail-oriented and able to follow issues through to completion.