Retail Customer Service Associate

1 week ago


Tyler, Texas, United States Sam's Club Full time
Job Summary

As a Retail Customer Service Associate at Sam's Club, you will play a vital role in ensuring our members have an exceptional shopping experience. You will be responsible for providing top-notch customer service, answering questions, and resolving issues in a timely and professional manner.

Key Responsibilities

Provide exceptional customer service to members across the club, answering questions and resolving issues in a timely and professional manner.
Maintain a clean, neat, and member-ready area, including the sales floor, stockroom, and other areas as assigned.
Process member purchases, assist with transactions, and maintain accurate records of sales and inventory.
Collaborate with colleagues to achieve sales goals, promote products, and provide excellent service to members.

Requirements

High school diploma or equivalent required.
1-2 years of retail experience, preferably in a customer-facing role.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and adapt to changing situations.
Basic math skills and accuracy with handling cash and operating a cash register.

What We Offer

Competitive hourly wage and performance-based bonus awards.
Opportunities for career growth and advancement within the company.
Comprehensive benefits package, including medical, vision, and dental coverage.
Paid time off, including vacation, sick leave, and holidays.
Access to company-paid education benefits, including Live Better U.

Why Join Us

At Sam's Club, we are committed to providing our members with an exceptional shopping experience. We believe in the importance of teamwork, integrity, and customer satisfaction. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this role.

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