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Customer Service Leadership Team Member

1 week ago

Summit, New Jersey, United States BioSpace, Inc. Full time
The Manager, Customer Account Management role at CSL Seqirus involves providing leadership and direction to a team of customer service professionals, developing and implementing strategies to drive business growth and improve customer satisfaction, collaborating with cross-functional teams to ensure seamless execution of order-to-cash processes, maintaining open communication with staff, management, and customers to ensure effective resolution of issues, and managing multiple priorities and projects simultaneously to meet deadlines and deliver results.

As a key member of our leadership team, you will have the opportunity to make a significant impact on the company's success. You will work closely with cross-functional teams to ensure seamless execution of order-to-cash processes and drive business growth through strategic planning and leadership.

C SL Seqirus is a global leader in the development and delivery of influenza vaccines. As part of CSL Limited (ASX: CSL), we are committed to making a difference in the lives of people around the world. Our commitment to quality, safety, and regulatory compliance drives everything we do.

To be successful in this role, you will need to possess a bachelor's degree in Business Administration or related field, 5+ years' experience in customer service or related field, demonstrated leadership and team building experience, strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment and adapt to changing priorities.

C SL Seqirus offers a comprehensive benefits package that includes health insurance, retirement savings, and paid time off. We also offer opportunities for career growth and development, as well as a competitive salary and bonus structure.