Prepared Foods Team Director

4 weeks ago


Oakland, California, United States Whole Foods Market Full time

Company Overview: At Whole Foods Market, we strive to be a leader in the industry by providing exceptional customer service and promoting a positive work environment.

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Job Description: As a Prepared Foods Team Leader, you will oversee daily operations, including profitability, expense control, buying, merchandising, labor, regulatory compliance, and special projects. You will be responsible for hiring, developing, and evaluating team members, as well as ensuring all aspects of store operations meet company standards.

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Key Responsibilities:

  • Hold team leaders and employees accountable for delivering outstanding customer service
  • BUILD A POSITIVE WORK ENVIRONMENT OF OUTSTANDING TEAMWORK, MUTUAL RESPECT, AND EXCEPTIONAL MORALE
  • Makes hiring and separation decisions
  • Responsible for monitoring and achieving sales, purchasing, and labor targets
  • Maintains proper product assortment, merchandising, and inventory control
  • Establishes and maintains collaborative and productive working relationships with department leaders and vendors
  • Stays up-to-date on relevant competitors and industry trends
  • Sets and achieves high standards of retail execution
  • Fosters a positive environment of outstanding teamwork, mutual respect, and exceptional morale
  • Maintains awareness of customer flows and needs and directs team members as necessary to satisfy and delight customers
  • Selects, trains, develops, mentors, motivates, and counsels team members to sustain a high-performance team
  • Provides timely, thorough, and thoughtful performance evaluations
  • Consistently communicates and models WFM vision and goals

Required Skills and Qualifications:

  • Sustains an exceptional level of knowledge and awareness of relevant competitors and industry trends
  • Advanced knowledge of products, buying, pricing, merchandising, and inventory management
  • Food safety certification; if not certified, commit to completing certification within 6 months
  • Excellent interpersonal, motivational, team-building, and customer relationship skills
  • Capable of teaching others in a positive and constructive manner
  • Product knowledge
  • Advanced knowledge of regulatory and safety policies and procedures
  • Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory
  • Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate
  • Proficiency with email, Microsoft Office, and operations-related applications

Benefits:

  • Estimated salary range: $26.10 - $43.07 Hourly, commensurate with experience
  • Whole Benefits program includes health insurance, retirement plan benefits, eligibility for a store discount, paid time off, and access to other benefit programs

Working Conditions:

  • Ability to lift 50 pounds
  • In an 8-hour workday: standing/walking 6-8 hours
  • Hand use: single grasping, fine manipulation, pushing, and pulling
  • Work requires bending, twisting, squatting, and reaching
  • Exposure to FDA-approved cleaning chemicals
  • Exposure to temperatures: 90 degrees Fahrenheit
  • Ability to work in wet and dry conditions
  • Ability to work a flexible schedule, including nights, weekends, and holidays as needed
  • Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery
  • May require use of ladders

Additional Information: The purpose of this document is to provide a general summary of essential responsibilities for the position. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level.



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