IT Systems Specialist

1 day ago


Batavia, Illinois, United States LADGOV CORPORATION Full time
Job Title: IT Systems Specialist

Overview:
LADGOV CORPORATION is seeking an experienced IT Systems Specialist to join our team. As an IT Systems Specialist, you will play a crucial role in designing and implementing solutions within ServiceNow.

Salary: $80,000 - $110,000 per year, depending on experience.

About the Role:
In this role, you will be responsible for developing reports and dashboards within ServiceNow, creating Knowledge Articles to document work where appropriate, and performing operational support for system defects as they arise. You will also perform basic system administration duties with ServiceNow, work with stakeholders to gather requirements, provide training to end users for developed applications, participate in peer code reviews, address configuration changes to the ServiceNow platform, extend existing OOB ServiceNow modules to address enhancements requests, coordinate testing activities using the ServiceNow Test Administration Suite, and triage incoming ServiceNow support issues.

Required Skills and Qualifications:
To be successful in this role, you will need a minimum of 4 years' experience working with the ServiceNow Platform, knowledge of ServiceNow's core application modules such as Incident, Problem, Change, Release, Service Catalog, Knowledge, Agile and Self-Service Portal, understanding of relational database concepts, competency in modern software development methodologies using JavaScript, and ServiceNow Administration Certified highly desirable.

Benefits:
We offer a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.

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