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Clinical Liaison

2 months ago

Houston, Texas, United States Reimagine Care Full time
Job Summary

Reimagine Care is seeking a highly skilled and compassionate Clinical Liaison to join our team. As a key member of our Virtual Care Center, you will play a critical role in delivering exceptional patient care and ensuring seamless coordination with our clients and care teams.

Key Responsibilities

**Tier 1: Development**

  • Establish strong relationships with patients, providers, and care teams to optimize patient enrollment, engagement, and satisfaction.
  • Standardize, refine, and improve workflow processes to enhance patient and provider experience.

**Tier 2: Maintenance**

  • Analyze patient enrollment, patient experience, and provider experience to identify trends, gaps, and areas for improvement.
  • Collaborate with clients' operational and clinical teams to understand and address business and clinical needs.

**Tier 3: Clinical Care**

  • Provide patient care and adhere to Reimagine Care policies, procedures, pathways, and best practices.
  • Understand and implement approved symptom management pathways, protocols, and care pathways.

**Requirements**

  • Education: Bachelor of Science in Nursing (BSN)
  • Licensure: Current and valid Registered Nurse license in the state of practice
  • Experience: Minimum of 5 years of clinical experience in oncology
  • Skills: Strong quality and patient-centered focus, excellent interpersonal and communication skills, ability to work in a fast-paced environment, and strong problem-solving skills.

**Preferred Qualifications**

  • Spanish speaking
  • Oncology Certified Nurse
  • Leadership experience