Housing and Benefits Navigator

3 weeks ago


Lakeland, Florida, United States Tampa Bay Academy of Hope Full time

At Tampa Bay Academy of Hope, we are seeking a highly motivated Housing and Benefits Navigator to join our team. As a key member of our staff, you will play a critical role in assisting homeless or at-risk veterans by facilitating access to housing and benefits.

The estimated salary for this position is $48,000 per year, based on a 40-hour workweek and the current cost of living in the Tampa Bay area. However, salaries may vary depending on experience and qualifications.

In this role, you will assess housing needs and secure stable, affordable housing for participants, aiming for at least 70% successful placement of participants who are homeless upon release. You will also assist participants in applying for and maintaining eligibility for numerous benefits programs, including VA benefits, social security, and other relevant aid.

We are looking for someone with experience in housing services, benefits administration, or a related field. Knowledge of veterans' services and benefits is highly desirable. Proficiency with data management and reporting systems is also essential.

As a Housing and Benefits Navigator, you will have the opportunity to develop and maintain effective community partnerships to enhance service delivery. You will work closely with the Program Manager and Program Assistant to ensure the development and updating of community resources.

Your goal will be to support case managers in achieving at least 80% participation retention by providing necessary documentation and support for intake and ongoing eligibility verification. You will also recruit mentors and coordinate mentorship activities to support participant reintegration.

Please note that this role requires strong organizational and documentation skills, as well as excellent written and verbal communication skills. Ability to identify issues and implement effective solutions is also crucial.



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