HomeGoods Sales Floor Associate

2 days ago


Dover, Delaware, United States TJX Companies, Inc. Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Sales Floor Associate at HomeGoods. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Provide exceptional customer service by engaging with customers, answering questions, and resolving issues in a timely and professional manner.
  • Maintain a clean and organized sales floor, including restocking shelves, folding merchandise, and participating in store recovery.
  • Process customer purchases and returns accurately, handle cash and credit transactions, and maintain a high level of cash handling accuracy.
  • Promote credit and loyalty programs to customers, and maintain knowledge of current promotions and sales.
  • Support the maintenance and upkeep of the sales floor, including cleaning, dusting, and organizing merchandise.
  • Participate in safety awareness and maintain a safe environment for customers and colleagues.
Requirements
  • Excellent customer service skills and ability to work in a fast-paced environment.
  • Ability to work a flexible schedule, including mornings, afternoons, and weekends.
  • Strong communication and organizational skills, with attention to detail and ability to multitask.
  • Ability to lift heavy objects with or without reasonable accommodation.
  • Previous retail experience preferred, but not required.
Benefits

As a valued member of our team, you will be eligible for a range of benefits, including:

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

Those who meet service or hours requirements are also eligible for additional benefits, including:

  • 401(k) match
  • Medical/dental/vision
  • HSA
  • Health care FSA
  • Life insurance
  • Short/long term disability
  • Paid parental leave
  • Paid holidays/vacation/sick
  • Auto/home insurance discounts
  • Scholarship program
  • Adoption assistance

Actual benefits may vary based on individual circumstances and company policies.

This position has a starting pay range of $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Applicants with arrest or conviction records will be considered for employment.

At HomeGoods, we value diversity and inclusion, and are committed to creating a workplace that is welcoming and inclusive for all employees.



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