Home Hardlines Lead Clerk

2 days ago


Salem, Oregon, United States Kroger Family of Companies Full time

Job Summary: We are seeking a highly skilled and customer-focused Home Hardlines Lead Clerk to join our team at Kroger Family of Companies. As a key member of our retail team, you will be responsible for creating an exceptional customer experience through exceptional service, establishing and maintaining a safe and clean environment, and achieving sales and profit goals established for the department.

Key Responsibilities:

  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Establish and maintain a safe and clean environment, adhering to company standards and guidelines.
  • Monitor and control inventory levels, ensuring accurate stock counts and minimizing losses.
  • Collaborate with colleagues to achieve sales and profit goals, identifying opportunities to increase sales and improve customer satisfaction.
  • Stay up-to-date on product knowledge, including features, benefits, and pricing, to effectively communicate with customers and make informed sales decisions.

Requirements:

  • High school diploma or equivalent required.
  • Previous retail experience, preferably in a lead or supervisory role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.

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