Lobby Ambassador

4 weeks ago


West Mifflin, Pennsylvania, United States Flik Hospitality Group Full time

h3JobDescription/h3pbJobSummary/b/ppTheLobbyAmbassadorisresponsibleforcreatingawarmandwelcomingatmosphereforallclients,executives,andstaffmembers.LocatedintheLobby,theLobbyAmbassadorwillbethefirstpointofcontactforvisitors,makingthemfeelcomfortableanddirectingthemtotheirappointmentsandmeetings./ppbKeyResponsibilities/b/pulliSupporttheLobbyandensureeveryguesthasamemorableexperience./liliProperlygreetandhandlevisitorswithasmileandmaintaineyecontact./liliAnswertelephonesinafriendlyandprofessionalmanner,takingmessageswithaccuracy,transferringphonecalls,andhandlingorreferringquestionsandrequests./liliRegisterallguestactivityandliaisewithothercentersonvisitorprocessing./liliReviewandcommittomemorytheprofilesofVIPguestsexpectedfortheday./liliActasanoverallHospitalityServicesresourcetoguests,visitors,andemployees,providingwayfindingandamenitieswithinthebuilding,commuting,andtransportation,communityretail,neighborhoodamenities,andorganizationalinformation./li/ulpbRequirements/b/pulliAgenuinesenseofhospitality,withacommitmenttodeliveringthePlatinumServiceStandard./liliTheabilitytoworkunderpressure,prioritizingtasksandjugglingmanyjobssimultaneously,whileconstantlyinteractingwithvisitorsinapublicenvironment./liliExcellentlisteningandoralcommunicationskills./liliBasiccomputerskillsandknowledgeofMSofficetechnology/equipment./liliPunctual,dependable,anddedicatedtoachievingoperationalexcellence./liliDiscreet,ethical,andcommittedtomaintainingahighdegreeofconfidentiality./liliAconsistentlyprofessionalapproach,withamindsettotakeownershipandresponsibilitywithinandoutsideone'sjobdomain./li/ulpbBenefits/b/pulliMedical/liliDental/liliVision/liliLifeInsurance/AD/liliDisabilityInsurance/liliRetirementPlan/liliPaidTimeOff/liliHolidayTimeOff(variesbysite/state)/liliAssociateShoppingProgram/liliHealthandWellnessPrograms/liliDiscountMarketplace/liliIdentityTheftProtection/liliPetInsurance/liliCommuterBenefits/liliEmployeeAssistanceProgram/liliFlexibleSpendingAccounts(FSAs)/li/ulpbCompassGroupisanequalopportunityemployer./b/p


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